HORTON COMMUNITY HOSPITAL
“Our Rural Hospital had found itself with an aging and degrading phone system. In fact, a couple of lines to our Rural Health Clinic had degraded to the point that patients thought we were hanging up on them. We knew that we needed to do something and do it quick. A few years ago a friend of mine, Toniann Richard at HCC of Rural Missouri had worked with Jeff Powell and Sybran on installing a new phone system at their business and had great success. Toniann had only the very best things to say about Jeff and the service that Sybran provided, so we reached out to them.
“I visited with Jeff Powell and described to him our situation and our needs. Jeff couldn’t have been more pleasant to deal with. His attention to detail was fantastic and after several weeks we had agreed upon a system that was going to bring us into the 21st Century, Voice over IP, Direct Lines to each employee, calls that were crystal clear, and something we had never had… a voice message system for all of our employees.
“In fact, the phone system is setup so that if I receive a voice message, not only will it record it, but it’ll also email me an mp3 digital recording of the voicemail to my email. Now I never miss an important phone call no matter where I am. The astounding thing is that Sybran and Net2Phone was able to accomplish all of this for $800.00 less per month than we were paying with our old barely functioning phone service.
“I have only the highest regards for both Sybran and Net2Phone. They worked closely with our IT Director setting up the entire project, established requirements and needs, and setup install dates that they hit right on the nose. They worked closely with us to make sure everything was working as we expected before they left our facility. Numerous times they have followed up with phone calls to make sure that the phone system continues to work as it should. I would not hesitate to use Sybran again and would easily recommend their service to my best friend.
“In fact after our installation I suggested Sybran to a friend of mine who is the CEO at I-70 Hospital in Sweet Springs Missouri. They completed their installation of the phone system just last week and are ecstatic with their new service. Great job Sybran!”
– James D. Noble, CEO